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Privacy Policy

Last Updated: December 16, 2025

Introduction

Welcome to Dash and Albert Rugs (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dashalbertrugs.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and mailing address that you voluntarily give to us when you register on the website or when you choose to participate in various activities related to the website.
  • Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website.
  • Data from Cookies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience.

How We Use Your Information

We use the information we collect or receive:

  • To process transactions and send you related information, including purchase confirmations and invoices.
  • To send you marketing and promotional communications (you can opt-out at any time).
  • To respond to your comments, questions, and provide customer service.
  • To monitor and analyze usage and trends to improve your experience with the website.
  • To notify you of updates to the website.
  • To resolve disputes and troubleshoot problems.
  • To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

Note: We do not sell, rent, or trade your personal information to third parties for their promotional purposes without your explicit consent.

Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to opt-out of marketing communications at any time.
  • The right to withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Dash and Albert Rugs, 125 Pecks Road, Pittsfield, MA 01201, United States
Monday to Friday, 9:00 A.M – 5:00 P.M (EST)